Operating Model and Strategic Change Advisory

Organisational change is typically driven by one of two forces - ambition or pressure.

Ambition to grow, expand, mature, or head in a new strategic direction.

Pressure from the Board, a regulator, the market, or new leadership.

Both require the organisation (and its leaders) to pivot or evolve.

Liss supports leaders during these moments - working together to define how the organisation should be led, shaped and transitioned in response.

Her expertise in operating model design, strategic organisational change and coaching brings rigour, structure and judgement to complex organisational decisions.

Clarity and capacity when you need it

Liss brings 15 years’ experience partnering with Leadership teams through strategic change and organisational transformation.

Clients typically engage Liss when:

  • Strategy has shifted and the organisation (or function) needs to evolve to deliver it

  • Leadership Teams need more clarity and alignment on priorities

  • Organisational complexity is slowing decision-making, diluting accountability or affecting performance

  • Significant change is underway and momentum needs to be maintained

  • Culture or engagement metrics suggest people are under strain

  • Growth ambitions require the operating model to be redesigned

Service Offerings


Operating Model & Organisation Redesign

Redesigning enterprise and functional operating models (structure, workflows and ways of working) to align structure, capability and investment with strategy.


Strategic Change

Working with Leadership Teams to sequence and plan a portfolio of people-related changes to maximise adoption and return on investment and minimise disruption.


Executive Advisory & Coaching Through Change

Providing independent, 1-1 Coaching to Leaders:

  • Navigating high-impact people decisions and leadership transitions

  • Leading an organisational change they have not previously led (scale or type)

  • Newly appointed Change / Transformation Directors who are lateral appointments (non-technical background)


Organisations Liss has worked with

Get in Touch

If you would like to learn more about Liss’ experience or how she might be able to support you please get in touch.